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Offboarding

We're sorry to see you go! This guide will help you safely manage your trackers, data, and tokens. We'll make sure you have everything you need before saying goodbye.

offboarding

Step 1: Review Your Active Trackers​

Check Active Tracking​

  • Log into your Trackius dashboard
  • Review all active trackers across platforms
  • Note any important configurations you might want to save
  • Export tracking history if needed

Pause or Delete Trackers​

  • Stop all active tracking processes
  • Delete or archive trackers you no longer need
  • Ensure all webhook and API integrations are removed
  • Disconnect any linked notification channels (Telegram, Discord)

Step 2: Manage Your $TKUS Tokens​

Review Token Balance​

  • Check your current $TKUS token balance
  • Verify any pending rewards or distributions
  • Ensure no active subscription is using your tokens

Withdraw Tokens​

  • Transfer $TKUS tokens to your external wallet
  • Double-check transaction details before confirming
  • Keep transaction records for your reference

Step 3: Export Your Data​

Download Tracking History​

  • Export tracking logs and history
  • Save any custom filter configurations
  • Download analytics and performance data
  • Backup any saved searches or templates

Save Configurations​

  • Export your tracker settings
  • Save webhook configurations
  • Backup any custom filtering rules
  • Download API integration details

Disconnect Wallet​

  • Go to wallet settings
  • Click "Disconnect Wallet"
  • Confirm the disconnection
  • Clear any cached wallet data

Revoke Permissions​

  • Visit Etherscan
  • Revoke any permissions granted to Trackius
  • Verify all connections are terminated
  • Clear any remaining wallet authorizations

Need Assistance?​

If you need help during the offboarding process:

Want to Come Back?​

You're always welcome to return to Trackius! Simply:

  1. Connect your wallet again
  2. Restore your tracking preferences
  3. Set up new trackers

Thank you for being part of the Trackius community. We hope our paths cross again in the future!